Upcoming: Seasonal Fresh Produce Calendar in Progress
Upcoming: Seasonal Fresh Produce Calendar in Progress
Connect with our team today. Comprised of dedicated individuals, we are steadfast in our commitment to delivering tailor-made solutions that address the diverse needs of your business.
Following our initial contact, we’ll work together to identify the best-fit products for your business. Our extensive range includes over 42 premium canned foods, 200+ plastic packaging SKUs, and a growing selection of fresh produce to meet your unique needs.
Once your products are selected, our team swiftly coordinates production with our manufacturers and farms. Custom-branded items typically take 1–6 weeks, while fresh produce is sourced and shipped within 4–10 days, depending on the harvest cycle.
Throughout the production lead time, our team stays in close contact with both farms and manufacturers, ensuring smooth coordination for timely dispatch. Shipments from Egypt to the United Kingdom and across Europe typically take 18 to 25 business days, depending on the destination.
Upon shipment arrival at the designated port, the OZOS team immediately coordinates with all relevant parties to handle legal documentation, tenders, and fees. We also manage container registration, ensuring proper placement in line with local compliance requirements.
After all necessary import duties are fulfilled, the OZOS Team maintains a seamless transition of the designated container onto the appropriate mode of transport, ensuring a smooth journey right to your doorstep from the designated port of arrival.
Please reach us at inquiries@ozosfoodgroup.com if you cannot find an answer to your question.
There is no return policy. On the other hand, we offer cash back credits for damaged or defective products within 24 hours of delivery. Please contact us to initiate a return and provide photos of the damaged or defective products.
Please note that these are perishable goods, and minor deficiencies may occur upon arrival. To qualify for cash back credits, a minimum threshold of 5% of the total container quantity must be affected. Please contact us to initiate a return and provide photos of the damaged or defective products.
The shelf life of our products depends on the specific item. For canned foods, it is typically 2 years from the production date. For exact details, please refer to the product packaging or contact us directly.
Yes, all our products are certified by one or more of the following global standards such as Global GAP, FDA, ISO, FSSC 22000, SEDEX, GRASP, and Kosher. Many of our farms and production partners are also organic-certified or in conversion.
We source from either our farms in Egypt or certified manufacturers also in Egypt, ensuring quality and traceability at every step.
Yes, we offer samples for most products upon request. Shipping costs may apply depending on your location.
Absolutely. We specialize in private label and custom branding services. We can tailor packaging, design, and labeling to meet your brand requirements.
MOQs vary by product and packaging type. For most canned goods and fresh produce, the MOQ starts at one 20-ft container. Please contact us for specific product MOQs.
Our standard terms are 50% upfront and 50% upon shipment/arrival, subject to agreement. We may also work with banks for ILC or escrow verification.
Yes, we are exclusively sourcing organic and regenerative agriculture products. All partner farms utilize drip irrigation systems to conserve water and support environmental sustainability, while using little chemical inputs.
Get in touch via our Contact Us page or email us directly. We’re always looking for strategic partnerships with importers, wholesalers, and retailers.
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